Mindtree’s wide range of services ensures that the customer is able to concentrate on their core business while Mindtree manages their IT Infrastructure and provide support services to the customer’s customer. We provide round the clock services to deliver required information and reduce downtime to their IT Infrastructure by leveraging our ability to apply the appropriate standards and governance like ITIL/ITSM, ISO. Mindtree’s IMTS business has carried out successful engagements with several clients providing value added services under the Network, Security and Database & Enterprise Product sub practices.
|Mindtree Job Details||Information|
|Job Location||Across India|
|Last Date to Apply||April 2016|
|Experience Required||0-1 Years|
|Salary||Best In Industry|
Mindtree Job Description:
Should have understanding of basic IT related technical terms like memory, server, CPU, network, IP address etc.
Prior Experience in infrastructure monitoring will be an added advantage
- Be responsible for queue monitoring and acknowledging tickets.
- Assigning tickets to next level of engineers as per the category of tickets
- Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues.
- Incident management and client handling skills.
- Support on call, ready to work in any shift as per the project need from any Mindtree location.
- Ability to work independently, be adaptable to change and varied working hours
- Ready for 24/7 support, rotational shifts
- Ability to take quick decisions, like when to escalate a ticket to next level
- Ability to comprehend the issue and act with swiftness
- Individual must be flexible to work for extended hours, if required.
- High Integrity
- Problem solving skills and learning attitude
- Good communication skills
- Confident & Energetic
- Team player
- Process oriented
Job Interview Process:
- Aptitude test
- Group Discussion
- Technical interview
- Candidate will be given a detailed offer letter (through mail)
- Post successful completion of training/assessment at Kalinga, Date of Confirmation and on- boarding into Mindtree.
Apply Now For Mindtree IMTS Offcampus Drive 2016 @ Junior Engineer – Click Here To Apply